Frequently Asked Questions
Everything you need to know about KingCamp Outdoors apparel and gear.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those needing their outdoor gear sooner.
What is your return policy for outdoor apparel?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. Please note that final sale items and used equipment are not eligible for return.
How do I determine my correct size?
Each product page features a detailed size guide. Since our performance wear is designed for layering, we recommend measuring your chest and waist to ensure the perfect fit for your specific activity.
Are KingCamp Outdoors jackets waterproof?
Our jackets feature varying levels of water resistance. Please check the product specifications for the 'Hydrostatic Head' rating; our professional series offers full waterproof protection with taped seams.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my technical fabrics?
To maintain the integrity of moisture-wicking and waterproof coatings, we recommend machine washing on a cold, gentle cycle with mild detergent and hanging to dry.